1. Overview

Pursuit Claims Limited is a hearing loss claims enquiry and lead generation business. We collect personal information to review enquiries, communicate with users, and connect suitable cases with relevant third-party specialists where appropriate.

2. Information We Collect

We may collect personal information including your name, phone number, email address, and details you provide regarding military service, hearing loss, or related claim circumstances.

We may also collect technical information such as IP address, browser type, device information, and website usage data.

3. How We Use Your Information

We use your information to:

• Review and assess your enquiry

• Contact you regarding your enquiry

• Provide updates or next steps

• Refer suitable enquiries to trusted third-party partners where appropriate

• Improve our website and services

• Prevent fraud or misuse
  
  

4. Consent To Contact

By submitting your details through our website, you agree that we may contact you by phone, email, or SMS regarding your enquiry, next steps, or related services.

You may request to stop communications at any time.

5. Sharing Your Information

We may share your information with:

• Trusted service providers

• CRM and software providers

• Claims specialists or regulated third-party partners relevant to your enquiry

• Authorities where required by law

We do not sell personal information outside legitimate business purposes.

6. Cookies & Tracking Technologies

Our website may use cookies and tracking technologies including:

• Google Analytics

• Google Tag Manager

• Meta Pixel

• Similar analytics or advertising tools

These tools help us understand website performance and improve user experience.

7. Data Storage & Retention

We keep personal data only for as long as reasonably necessary for enquiry handling, compliance obligations, business operations, or legal requirements.

8. Your Rights

Subject to applicable law, you may request:

• Access to your personal data

• Correction of inaccurate information

• Deletion of your data

• Restriction of processing

• Withdrawal of consent where applicable

To make a request, contact us using the details below.

9. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, or loss.

10. Changes To This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this website.

11. Contact Information

If you have any questions regarding this Privacy Policy or your personal data, please contact:

Pursuit Claims Limited
info@pursuitclaims.com
+44 161 503 4266

By using this website or submitting your details, you acknowledge that you have read and understood this Privacy Policy.